Delivery
If you are outside of the UK and would like one of our Giant bears please contact us for a quote on the postage Please email us.
If your country is not listed please contact us. We do deliver bears to all countries around the world.
Standard (UK only) - £3.99
Royal Mail - tracked delivery. 2-3 working days occasionally may be longer especially at busy times. Requires signature.
Next Day - £5.99
Next day delivery orders placed by 2pm. Orders placed after 2pm on Friday will be dispatched on Monday and delivered Tuesday. Exc bank holidays when items will leave the day after the bank holiday.
Republic of Ireland - £8.50
3 - 5 days - requires signature
Europe - £12.50
Europe - all areas - not for large bears or multiple orders. Signature required. Delivery times vary and tracking available in some countries only.
Australia/ New Zealand - £14.00
Australia/ New Zealand - Royal Mail International Signed For Service - Up to 14 days. This is only trackable until it leaves the UK and then at the point of delivery.
USA/Canada - £14.00
USA/CANADA - Royal Mail Air Mail. Not for multiple bears or large bears - takes up to 14 days - not trackable
Once your order has been dispatched you will receive and email telling you who it is being delivered by and with your tracking No. All deliveries will need a signature. If you are not in when the agent calls you will be left a card. It is important that you contact the number on this card to rearrange delivery otherwise the bear will be returned to us after a week and you can imagine how he will feel about that!
If this happens we can send him out again but you will have to pay for his transport costs.
If the unthinkable happens and your bear does not arrive please let us know. Please do not wait for weeks until you tell us because we assume they are safe in their new homes if we don't hear from you.
Mary (verified owner) –
Better than expected, lovely bear and embroidered jumper . Very fast delivery.
Sue (verified owner) –
Excellent service, speedy delivery. Very pleased with the quality.
Caroline (verified owner) –
Truly wonderful. The perfect baptismal gift . The embroidery and medal are beautifully done. A gift my grandson will be able to take with him everywhere throughout his childhood and beyond. He is my first grandchild and I will be getting the same for all that come along.
Jennie –
Beautiful gift. Really high quality and the embroidery on the jumper is carefully done. The suitcase for the bear just suited the situation we were using it for. The additional card was lovely too with the wording as it was asked for. I will be buying more bears in the future.