Delivery & Returns

SIWB Envelope

Please note we ship bears worldwide but giant bears are at a premium, please contact us for a cost of shipping before ordering.

If your country is not listed please contact us. We do deliver bears to all countries around the World.

Please note it is a UK Public Holiday on Monday 26th of August. Orders placed after 2pm on the 23rd will be sent out on the 27th when the team are back in the office.

Next Day Delivery UK £5.99

Tracked 24h service with Royal mail, Monday to Friday 2pm. Any order placed after 2pm on Friday over a weekend or on a UK bank holiday will be processed the following working day.

Standard Delivery 2-3 days £3.99

Tracked delivery with Royal mail, Monday to Friday 2pm. Any order placed after 2pm on Friday over a weekend or on a UK bank holiday will be processed the following working day.

Ireland £9.00

Tracked service normally 3-5 days depending on location

Europe £12.50

Tracked service normally 5-7 days depending on location

USA / ROW £14.50

Tracked service normally 7-15 days depending on location

100% Teddy Bear Guarantee

100 % Satisfaction Guaranteed

Not happy with your order, please contact custoemr service who will try and resolve any issue you may have. We pride ourselves on the teddy bears we deliver. Email [email protected] or call us free on 0800 043 2327