Delivery
If you are outside of the UK and would like one of our Giant bears please contact us for a quote on the postage Please email us.
If your country is not listed please contact us. We do deliver bears to all countries around the world.
Standard (UK only) - £3.99
Royal Mail - tracked delivery. 2-3 working days occasionally may be longer especially at busy times. Requires signature.
Next Day - £5.99
Next day delivery orders placed by 2pm. Orders placed after 2pm on Friday will be dispatched on Monday and delivered Tuesday. Exc bank holidays when items will leave the day after the bank holiday.
Republic of Ireland - £8.50
3 - 5 days - requires signature
Europe - £12.50
Europe - all areas - not for large bears or multiple orders. Signature required. Delivery times vary and tracking available in some countries only.
Australia/ New Zealand - £14.00
Australia/ New Zealand - Royal Mail International Signed For Service - Up to 14 days. This is only trackable until it leaves the UK and then at the point of delivery.
USA/Canada - £14.00
USA/CANADA - Royal Mail Air Mail. Not for multiple bears or large bears - takes up to 14 days - not trackable
Once your order has been dispatched you will receive and email telling you who it is being delivered by and with your tracking No. All deliveries will need a signature. If you are not in when the agent calls you will be left a card. It is important that you contact the number on this card to rearrange delivery otherwise the bear will be returned to us after a week and you can imagine how he will feel about that!
If this happens we can send him out again but you will have to pay for his transport costs.
If the unthinkable happens and your bear does not arrive please let us know. Please do not wait for weeks until you tell us because we assume they are safe in their new homes if we don't hear from you.
T Paine (verified owner) –
Absolutely loved the bear and it arrived very quickly. Only downside was the packaging. As I was out when it was delivered the postie put it in my recycling box and it became very wet during storm Doris. Luckily the bear dried ok but a sealed plastic bag would have prevented this.
Louise –
Fantastic product and excellent service
Dale (verified owner) –
Arrived very quickly with all the requested script correct. For a Steiff bear this represents great value for money.
Tom (verified owner) –
Lovely bear. Perfect for a new born. This is my second one for my latest grand child and I will continue to buy them if I am blessed with more. Great service as well.
Alice (verified owner) –
Fantastic service
Bear arrived well packed and all personalisation correct
First bear for a newborn the parents loved it
I will definitely buy more this company are so professional
Keep up the good work