Delivery
If you are outside of the UK and would like one of our Giant bears please contact us for a quote on the postage Please email us.
If your country is not listed please contact us. We do deliver bears to all countries around the world.
Standard (UK only) - £3.99
Royal Mail - tracked delivery. 2-3 working days occasionally may be longer especially at busy times. Requires signature.
Next Day - £5.99
Next day delivery orders placed by 2pm. Orders placed after 2pm on Friday will be dispatched on Monday and delivered Tuesday. Exc bank holidays when items will leave the day after the bank holiday.
Republic of Ireland - £8.50
3 - 5 days - requires signature
Europe - £12.50
Europe - all areas - not for large bears or multiple orders. Signature required. Delivery times vary and tracking available in some countries only.
Australia/ New Zealand - £14.00
Australia/ New Zealand - Royal Mail International Signed For Service - Up to 14 days. This is only trackable until it leaves the UK and then at the point of delivery.
USA/Canada - £14.00
USA/CANADA - Royal Mail Air Mail. Not for multiple bears or large bears - takes up to 14 days - not trackable
Once your order has been dispatched you will receive and email telling you who it is being delivered by and with your tracking No. All deliveries will need a signature. If you are not in when the agent calls you will be left a card. It is important that you contact the number on this card to rearrange delivery otherwise the bear will be returned to us after a week and you can imagine how he will feel about that!
If this happens we can send him out again but you will have to pay for his transport costs.
If the unthinkable happens and your bear does not arrive please let us know. Please do not wait for weeks until you tell us because we assume they are safe in their new homes if we don't hear from you.
K Benger (verified owner) –
Easy order. Great communication. Quick delivery. Tracked order. Very pleased with quality for money. Would recommend
Rubes (verified owner) –
Absolutely perfect, great condition, arrived very quickly, just as described!
D (verified owner) –
First class service from start to finish. Bear absolutely perfect
Trevor (verified owner) –
Just received our bear and we are delighted. THANK YOU.
It has been received very quickly and is beautifully presented.
We are happy to recommend and once again …. THANK YOU !
Eileen (verified owner) –
Very quick delivery and absolutely delighted with the bear and personalisation was word perfect. Thank you, would definitely recommend.
Rebecca –
Really lovely gift. The bear is a nice size, and the personalised element makes it really sweet. Also super quick delivery that was wrapped with care. Thank you.
Rob –
quick delivery, fantastic custom service, excellent value for money
Deb (verified owner) –
Arrived really quickly. Lovely item. My daughter loved it
Elisa (verified owner) –
Lovely bear. Personalised hoodie is a nice touch. Easy to order. Daughter loved her birthday bear!
Shanette (verified owner) –
Brilliant service, quick and easy to order. Really pleased with the end product! Would recommend!!
Trevor Morris (verified owner) –
This is the second bear we’ve ordered and once again we’re delighted with the really speedy service and overall high quality Last time it was beautifully presented in cellophane and this time it has it’s own drawstring bag. Really nice touches. We would definitely recommend! Once again, VERY MANY THANKS.
Terry (verified owner) –
Bought this bear for my granddaughters birthday later this month buying her birthday present brought it home to me that the last time I saw her was her birthday last year. I saw this website and decided to add this bear . It arrived today and I’m glad I chose this one . It’s even better than the photos. I particularly love the fact it’s so soft and cuddly and comes in its own cloth bag . The birth certificate and card with your own printed words is also a great touch . I would thoroughly recommend your site and this bear to everyone