What our customers say about us

We pride ourselves on customer service and to prove it, here's what our customers have said about us. Please send us an email if you would like to add anything to this.

Mark, Minnesota USA

Dear Head Bear,Naughty Nurse has arrived! She is playing to rave reviews. I've even had the good fortune, through the services of MSN to actually see the bear in my girlfriend's arms. The attention to detail is wonderful.

Carol, Northampton

I was very pleased with the whole service your web site is easy to use the quaility of the bear was lovely and it arrived when I requested. .......Thankyou

Becca

Hello All at Say It With Bears, Absolutely chuffed to bits with 'Bee Happy bear' arrived at mums in a day! and she was sooooo happy I could hear her smiling down the end of the phone. Many Thanks for such a prompt service

Darrel, Dorset

Wow, what an excellent and very fast service. Very impressed - thank you.

James USA

M lady Frend just got the Eyeore.. and could not be happier! I LOVE the note and the way you packed him kept him safe despite the gorillas at the Post Office

Sarah, Berkshire

What a fantastic site - you have a lovely range of bears and at sensible prices too! Plus the delivery is fantastic, I can see myself spending a fortune with you!

Leann, North Yorkshire

Have just received my bear and just wanted to say how pleased I am ! Great no fuss service.

Caroline, Dorset

We received the most beautiful bear and the service was amazing. Thank you!!!

Patricia, Oxford

Just wish to thank you very much for your efficient and friendly service. The user friendly web site is a pleasure to browse and I was thrilled to receive my order the following morning. Surpurb service - thank you again.

Susan, Northampton

I love collecting teddy bears and soft toys, and I found some Boyds bears that I had been looking for on your site. I ordered on a Sunday evening and they arrived on Tuesday, all neatly tucked in their boxes. Excellent service. Thankyou !

Lindsay, Ayrshire

I want to say how wonderful the service was I received at say it with bears. Not only did I receive a very quick response to an error I had made with the order, my order was received the day after it was placed. Fantastic..

Sharon, Doncaster

I placed an order approx 11.30am and it arrived around 9.00am the next day. Beautiful bear lovely packaging. Many thanks.

James, Shropshire

An excellent service! The best part is definately the staff...head bear was amazingly helpful whilst I was ordering my bear. Thank you very much for your help!

Anonymous

Very impressed - my enquiries were answered almost immediately and 'Bruno', who's gorgeous, arrived the day after I ordered him. It makes a refreshing change to deal with a company that actually still understands the word 'service'! Many thanks.

Kirsty, Hampshire

Absolutely fantastic service my boyfriend was so happy with his bear he received it the day after i ordered it at 8.30am!! 10/10 i shall definitely order from you again! :-) Thanks

Nicola, Liverpool

I am extremely impressed with your service. I ordered my bear at 2pm on Wednesday and it was delivered at 10.15am on Thursday. I will be recommending you to everyone I know. Thankyou

Lydia, Ceredigion

Excellent service. Brilliant range. Easy to use and highly efficient. Well done.

Steph, Preston

Graduation Dog has just arrived, (within two days of ordering, great service). He is absolutely fantastic!

K, Glasgow

Your site & service are first class. This is the 2nd time I've used your services and I'll be a regular customer. Thank you for new gift ideas.

Garry, Staffs

What a delightful company to deal with! A most helpful and efficient service provided. Highly recommended!! Thank you so much.

Zoe, Chester

i love your bears i have bought two as preasents for people and they are the nicest things ever. they are excellent quality and touch your haert to have one. thankyou for supplying such nice bears and i will be buying more in the future.

Hayley, Edmington

I was very impressed with the service and will be ordering from this website again. The bear was of high quality and the delivery time was very impressive. Thank You

James, London

I would just like to say thank you for making it an easy process to buy my girlfriend a gift i know she will love, for valentines day.

Graham, Lancaster

I order a bear and it arrived in two days i am very happy witht he service provided. I also thought that the lay out of the site was great and made it easy to order. Thank you very much.

Caroline, Scotland

Ordered snoozer giraffe yesterday morning, received it next mornings post.I did not expect to receive goods sooooooooo quickly.First class website and service, thankyou.

Simon, Glasgow

Fantastic service! Ordered bear and received it with 2 days! Excellent item at a excellent price

Michelle, Cheshire

I can't praise you enough my order was with me in days and each one was beautifully presented in its own box. keep up the good work and thank you once again for your excellent service i won't be buying off anyone else

Rachel, Cheshire

I just wanted to say thank you so much, I am so happy with my order, it will make the perfect christmas gift for the person I'm giving it to. I'm very happy I decided to order from you, so thank you for your fantastic service and gorgeous bears.

Amie, Handforth

Best site ever, really fast delivery, and very cute teddy definitely order from you again, thankyou sooooo much

Sam

Sending you feedback about my delivery. Thank you for the prompt dispatch of my order I was impressed how quickly my bear arrived and was in superb condition.I wont hesitate to use the service again.

Tracey

My bear arrived safely, thank you very much, he's lovely!

Kerri

Hi,I just wanted to let you know that I have received my bear!! Also, thank you so much for all your help!!

Sue, Burton on Trent

Hello all at Say It With Bears, I would just like to say a big thank you. My Christening bear arrived this morning at 8.10 - I only ordered it yesterday afternoon - what excellent service! The bear is really gorgeous and I particularly liked the little 'get me out of here bag' she came in. I shall not hesitate to recommend your site and shall certainly buy from you again. Thanks again.

Julie

Many thanks for the gift, it is lovely and I will pass this on to my daughter. Thank you for sorting out the problems with my order. Despite the problems I have had I will use your company again in the future. Everything was sorted out promptly and the gift was a nice touch. Once again many thanks.

Sharon

Thank you very much for the lovely bears I ordered for my Granddaughters 1st birthday. Your website was very easy to use and the service was quick and efficient. I will definately use this website again. Thanks once again.

Jill

Just to say - THANK YOU for your prompt service for our grand-daughter Katie's 1st birthday bear. Manni is lovely - and we're sure she will fall in love with him TODAY when her Daddy hands him over. Let's hope that in years to come, her special bear will become very raggedy and full of love and happy memories.

Val

I placed an order with you on Saturday 02/09/06 and today Tuesday 05/09/06 my order has arrived at my door. Iwould just like to say thankyou for the very prompt service. I would definitely recommend you to anydody else.

Browen

Just a quick note to say thank you for all your help in getting the four little ggod luck bears to me as quickly as you did and they did have an effect - all four children reached the final competition which is held in London at the end of May. Many thanks again

Penelope

Just wanted to say thank you................... Firstly for you great service Secondly for such a perfect bear (nurse bear) And thirdly for making a very unwell little girl very happy Sometimes itâs the little things that make all the difference! Thank you and I hope business continues to prosper!! Sincere and warm regards

Fiona

Thank you for sending my 'bear' with speed. a well received gift by the recipient

N Loucaides

Hi Guys, Thank you for the excellent customer service and excellent delivery service. I will certainly use your website again to purchase a Teddy Bear. Thanks

Mrs L Sopp Berkshire

Wow what can I say, you guys are awesome. I ordered my bear from you on sunday and it was in my paws this morning (Thursday) at 7.30 and thats with snow. he is so lovely and the little message card is a wonderful touch. I will definately order fro me you again and I will recommend you to friends and family. Thank you again for the wonderful service

Catherine

I donât normally send emails to suppliers but I am amazed at your service its fantastic. Cheers Catherine Coombes

Ross

Hi! Just wanted to say 'Many Thanks!' for the quick and excellent service you provided when I ordered a soft toy from you, in addition to the engraved tag which I thought was a brilliant idea! Many thanks and Merry Christmas!

Julie

I just want to say, "I can't thank you enough!" My Grandma, was given this as a birthday present! She commented on how, soft he is, and keeps going on about the expression in the dog's eyes says it all! She's named him "Wuff" and I believe she takes him to bed and night and tells him all the family secrets, (if only he could talk!) I just want to say, and the quality is unbelievable for a soft toy, and great value for money! I was worth spending the money. to see my Grandma so happy!! A BIG THANKYOU!!

Julia

We received the bears etc at the beginning of the week plus all the extra clothings. My girls are overjoyed! Thank you very much for the extras! The toys are going to make my girl's party extra special. Thank you.

Louise

To Head Bear Thank you so much, I love your bears and used to live in England, but now live in America and can't find the bears anywhere here. I am so glad i can now add to my collection.

Alexandria

Thank you so much they arrived this morning and are wonderful for presents for Matida's teachers for end of term along with those for grandparents etc. It has been a pleasure to shop with you and will email your site to the other mummies!

F Reynolds

I recently purchased two teddy bears and am delighted with them. They are gifts for my sisters baby and I know they will be really touched when they receive them. I would also like to say a big Thank You for sending me a new engraved tag for one of the bears because I wanted the message changed. This was most kind and I really appreciate the service you provided. Many Thanks and I intend to purchase from Say It With Bears again in the future.

Jane

Just a quick note to say I received my order last Sunday, ref 146697196 and I think both the goods and service you offer are fabulous! This is the first time I've made a purchase and I will certainly use Say it with bears again.

Kelly

Hi there, Received the bear yesterday, absolutely thrilled with it, especially as the message was quite an unusual one. Thank you very much. Will definately recommend to others, and will use again myself in the future. Thanks again

Mrs K S Lynskey

Just want to congratulate you for the excellent service you provide. We had tried everywhere in Liverpool City Centre to get this Me to You bear, to no avail. It was my daughter's birthday yesterday and we were in a state of panic when we found your website. The bear duly arrived on the day and our daughter was absolutely delighted, the 'extras' of gift bag, certificate etc are fantastic and I will definitely be recommending your website to family and friends, as well as also ordering again myself for future special occasions. Many thanks Mrs K S Lynskey

Mr C Mcloughlin

Thank you for your call and e-mail, we did receive the bears we managed to collect them using the tracker details printed of the internet. As I said in my original e-mail I was not in anyway blaming you for the misshap. When we received the bears all was well and we are satisfied with the products supplied and I would order from you in the future. I would also like to say that your quick response and customer sevice was excellent it would be nice if all companies took your approach towards customers. Thanks again Mr C Mcloughlin

Lisa Worden

Just a quick note to say I received my bear yesterday and I love it-it's lovely! Thanks for the speedy delivery and helpful phone service. No doubt i'll be back in the future! Many Thanks Lisa Worden

Carolyn

I received this email when I got into work this morning and by the time I'd got out of minuting a meeting at 10.30am - the bear had arrived! I just wanted to say thank you! Not only is the bear lovely (and I know my soon to be husband will be really pleased with it), but my order was handled incredibly quickly and I'm very impressed with your service. I won't hesitate recommending your site to any of my friends! Kind regards Carolyn

Laura, edinburgh

A heartfelt thankyou for your wonderful service and kindness Say it with bears is an excellent site and the bears are just beautiful

Janet. Darlington.

I just want to say I would definitely recommend you. I ordered a bear as a present for a friend and was having it delivered directly to her. I usually like to see the item I buy first so that I know it is good quality and presented nicely. I need not have worried, the bear was delivered spot on time, and I have just received a text from my friend who is overwhelmed by her gift. She says the bear is beautiful. I am so pleased with her response and your service. Thank you.

Omar

Hi there Received the bear in time and was very impressed with the engraving. Great Service also. Thank You Omar

Karen Kirkland (Mrs)

Just to say a huge thank you for the lovely bear I ordered for my mums 70th birthday. It arrived this lunchtime and I am very pleased with both the bear and the speed of delivery. I shall certainly order from you again and recommend you to my friends and family.

Tracey.

I would just like to say a great big "thankyou" for your speedy delivery service,the bear that i ordered was for my friend that has been having a tough time, it really made her day!!! So much so that she couldn't ring me to thank me,because she was so emotional,she texted instead .I will not hesitate to make more orders with you in the future,thanks Tracey.

Jo James

I have just received the bear for my daughters 18th birthday. I would just like to thank you for the excellent service, and to say how impressed I am , even down to the email which I will give to my daughter to say my bear has woken from hibernation. These are all really nice touches. I will definitely recommend you to everyone I know. Thanks again

Jill Storey in Hull.

Hi head bear Just like to say I have told all my internet friend about your web site. I've ordered twice before, this is my 3rd time and I find the quolity of the bears just top. A friend has ordered twice from you now. We are all blind and the web site is very easy to get round with a screen reader, thanks for the site and keep up the good work.

Mary

Hi MY lovely bear arrived yesterday nice and early. so thank you so much for you quick delivery i will defo be using say it with bears again in the future and also recemending you to my friends and family thanks again x

Mrs Singh

I recently ordered a "Personalised Tatty Teddy at Â£25.99" and i was very happy and impressed with the quick and easy use of your website. Your services were recommended to me by a friend and i will be sure to further recommend you to my friends.

Mr. Greg Commins, Republic of Ireland

Hi Bears, I would like to inform you that I have received my order today. As a first time international customer of http://www.sayitwithbears.co.uk/ , I am very impressed with your company. Your service is fast and efficient with excellent customer service. I received my order within 4 days to the Republic of Ireland. As a customer testimonial, I am happy to say that I would have no hesitation in recommending your organisation to family, relative and friends and look forward to doing business in the future. Many Thanks,

Ian

Hi, A big thank you for making the whole experience pleasurable. The bear arrived safely and promptly and is awaitng, being doted upon.

Miss T L Collier

I am very pleased with the service and quality of your bears. This is the second item i have purchased form you and have found your service excellent. I would just like to thankyou for your work. Thankyou

JESMOND MICALLEF B.Sc. (Hons)

Just to let you know that the bear arrived today in perfect condition. I have to say it exceeded my expectations and I'm very happy with it. Thanks for all your help and it was a real great honor to shop with you.

Darren

Thanks very much its so eaasy to deal with your company will be back in the near future to order somemore off yourselves thanks again

Caroline, Cardiff

Thank you for exceptionally speedy delivery. Bears are settling in well. Iâm tempted to take in another orphan very soon!

Stephanie Wilson

Thank you sooooo much for my bear, she's lovely & so so soft! Its made a really lovely gift for my niece's christening.

Lisa Mullett Kidderminster.

Hi. I would like to say thank you for the lovely bears I recieved today. I was very impressed with your service, I was not expecting them to arrive as quickly as they did, after only ordering them yesterday. Your prices are very reasonable and I will be recommending you to others. Thank you once again

Susan Davidson

The bear arrived Sat 5th 2008. Its lovely. I might even need to get one for myself!! LOL!! Thank you for a great service, I'll be back again for more bears later in the year.

Louise

Dear Say It With Bears I have received the bear. You have made a young man very happy. I would just like to say a great big THANKYOU. Happy Christmas to you all.

Mrs Chris Raven

I was very surprised to receive my bear so quickly through the post. I only ordered it last Friday (Fri 7th Dec) and it arrived today (Tue 11th Dec). It makes a nice change to receive something so quickly through the post. I needed it for Christmas, but was doubtful that it would come in time. I would certainly recommend your website to friends and colleagues. Thank you and keep up the good work!

Adela Barker

Dear Head Bear I would just like to say a big thank you for the A1 service and the ab fab Huggy Puppy! We have been very impressed with everything - from your site, to the emails you sent, to the delivery Thanks again and a very merry christmas to you all at 'say it with bears'

Steve

Thank you very much for your help, your service has been top class.

Gail

The bear has arrived and has bought a much needed smile to somebody's face - thank you.

Helen

Thank you so much for making my Mums day with the beatiful bear and all the extras you included. The whole package was amazing! I've always sent flowers in the past but having had several bad experiences with poor flowers being delivered on Mothers Day I decided to try a bear. I'm so glad I did! This will be the start of a collection.

Brad Smith

I would like to thank you very much in deed for a fabulous, quick & friendly service. Though not hearing or viewing your site before, I am vewry pleased with the service & the goods. I'll recommend you to colleagues & friends I know. Thank you again!!

Rachel

Just to let you know my giant Me to You bear has arrived and he is gorgeous! Thank you. Georgia will be delighted on Christmas Day! Thanks again,

Linda

i would like to say a big thankyou i got my order this morning in the post and its perfect and i was very pleasantly surprised to receive it today as i only ordered it yesterday many thanks again i hope my friend enjoys your teddybear as much as i did receiving it i look forward to meeting many of your teddybears in the furture as they are perfect for all occasions many thanks

Sheila Needham

Just to say thank you for my order,warming me to you bear,its is gorgeous. the packaging and presentation are excellent,1st class. The delivery was very quick and very well priced.

Jeanette Hanson

Hello, Just to say a big thank you for the lovely Teddy Bigfoot which arrived this morning. The gift bag, card and teddy are all beautiful, my mum will be thrilled to open them on christmas morning. I will definitely be buying from you again and will pass your site details on to others. Many thanks again,

Sandra Preesall, Poulton le fylde

Thank you so much, the Christening Bear I ordered is beautiful and was delivered within two working days. I will certainly be a regular customer. Once again thank you.

Justin Woodhouse

Thank you very much for the delivering the teddy bear. The girl absolutely adored it. Well Done!!!

Moya Scott

Many thanks for the replacement bear - this one is totally complete. Thank you for your prompt service and great customer response.

Louise, Dave and family

We received our bears today, and one of them was for our youngest daughter who was one today, and we just wanted to say how impressed we are with how the bears came, and what came with them, its a really nice touch, loved the bag and cards etc! I am an avid collector of me to you bears and elliots, and emily elizabeth just loves them too, and has gone to bed a very happy little birthday girlie all snuggled up to her elliot , very endearing! Thankyou for making it that little bit extra special for her, and us, we will definatley be ordering again

Ruth

I took delivery of my order today and I just wanted to write a little comment, to let you know how incredibly pleased I am. I ordered 5 of the Shining Star Bears and I am absolutely over the moon (or should that be stars?) with all of them. The children will absolutely love them and will take great pleasure in naming their stars. An absolutely terrific gift and fantastic value for money. Customer service were wonderful too when I had a silly little query, I also got the sense that they truly loved their bears. Delivery - fantastic. I am so thrilled with the animals and the service, love the site, will definitely be back for more.. Thank you.

Carol Senior from Blackpool.

Hi just to say how beautiful ANGEL B is.She is going to Australia with my daughterwho is emigrating.Also your delivery of her was fantastic......only two days.Avery big thank you,i shall certainly be buying from you again.

Adrian Webster

Quick and easy. Very good service Thank You

sarah

Thank you very much for a prompt & excellent service. My personalised Tatty Teddy arrrive on my door step this morning, packed very well. May i just credit you & all the bears on a wonderful service, i would highly recommend your company.

Emma Hemmings

Good morning, I am just emailing to say thank you so much for the excellent service you have provided me with. Your communication and customer service has been fantastic and this morning I am the proud owner of 6 bears, on time as you promised. Many thanks again for your help.

Maz

Just wanted to say thankyou for the fantastic speed and service when ordering my bear from you. I am currently serving in the Army overseas and I asked for the bear to be sent to Germany to my husband. It only took three days from ordering to reciept and arrived safe and sound. Many thanks for bringing a smile to both myself and my husband, especially because we are apart at this time. Would recommend your site to anyone without question.

Paula Hanson, Rotherham, South Yorkshire.

Dear Head Bear I just had to write and thank you, I recently purchased the Star Bear for my boyfriend's birthday which was last Sunday. He was absolutely thrilled with it, especially the personalised tag and birth certificate. Thanks again - I'll certainly be purchasing from you again, I have another great niece (or nephew!) due in February so I'll be back to find a suitable gift.

Grace Sheppard

All is well. The bear arrived and is being greatly loved already. Thankyou for your great care and empathy while he languished in the Postal Strike.

Anonymous

Great service I ordered on monday afternoon and received my bear at 8 the next morning. I really like the nice bag the bear arrived in. Thank you very much for such a speedy first class service.

Julie Kippax

May I thank you for such a prompt delivery of the shining star bear I ordered only yesterday. I think my god-daughter will be delighted when she receives it on her christening day. My daughter has been dropping some very unsubtle hints so I think you will be getting my custom again!! Thanks again

Sue Bottomley, Burton Upon Trent

Sarah

Dear All Thank you so much for the wonderful bears I received today. They are absolutely beautiful. They are for my severely disabled son for his birthday in July and he will love them. I was very choked up when I saw them as they have very special meaning for me. Thank you soooooooooooooooooooo much

Jen Henley.

Hi, Just a note to say thank you so much for a fantastic service. I ordered a âme to you bearâ to send to my mum for mothers day and she absolutely adored it. She was so pleased with the bear, presentation, card etc that she is going to recommend you to others. Thanks again for helping make my mums day!

Diane Capes

I received my teddies this morning for mothers day. I thought how beautiful they had been delivered and with all the added extras made my bears even more special. delivery was very quick after the order was made. I will use say it with bears again in the future and also I will tell my friends who also collect bears.

Teddy bears who would like a new home:

Money Box
£10.99

Olen One
£10.99

Pink Heart Girlfriend
£10.00

Me to You Sealion
£10.00