Standard - 2nd Class - UK only - not available for big bears - £2.50
Standard delivery - 2nd class - 3 - 5 working days - will need a signature - not available for big bears.
Standard - 1st Class - UK only - £4.00
1st Class recorded delivery - Royal Mail - requires a signature
Northern Ireland, Channel Islands, Scottish Highlands and Isles, Isle of Man, Isle of White - £6.00
Northern Ireland, Channel Islands, Scottish Highlands and Isles, Isle of Man, Isle of White
Next Day - £6.00
Next Day Delivery in the UK. (orders must be placed before 2pm) Add 2 days for an engraved tag and 3 days for an embroidered jumper. Orders placed after 2pm Friday will be dispatched Monday unless they have a jumper or engraving. All times refer to working days ie Mon - Friday.
Republic of Ireland - £7.50
2 - 3 days (allow extra for personalised items)
Western Europe - £12.50
Western Europe - Denmark, France, Germany, Italy, Netherlands, Spain - for countries not in this list please call for a delivery price
USA - £15.00
USA - not for large bears or mutiple orders - delivery is via Royal Mail and take approx 7 working days
Australia/New Zealand - £15.00
Australia/New Zealand - delivery is via Royal Mail and takes approx 7 working days
To send our bears to their new homes we use either Royal Mail or Parcelforce Worldwide.
Once your order has been dipatched you will receive and email telling you who it is being delivered by and with your tracking No. All deliveries will need a signature. If you are not in when the agent calls you will be left a card. It is important that you contact the number on this card to rearrange delivery otherwise the bear will be returned to us after a week and you can imagine how he will feel about that!
If this happens we can send him out again but you will have to pay for his transport costs.
If the unthinkable happens and your bear does not arrive please let us know. Please do not wait for weeks until you tell us because we assume they are safe in their new homes if we don't hear from you.
